Mid-Cumberland Human Resource Agency's Long-Term Care Ombudsman program advocates for the rights of thousands of residents in nursing homes, assisted living facilities and homes for the aged in Wilson County and 12 additional counties in Middle Tennessee. The program is a partner agency with the United Way of Wilson County.

Ombudsman staff consists of two District Ombudsmen and a Ombudsman Assistant, along with more than 30 trained volunteers. Trained, certified Ombudsman volunteers pay regular visits to these facilities, where they spend time with residents, monitor conditions, investigate complaints, educate regarding abuse and neglect and protect residents' rights. The program offers mediation, complaint resolution and public education for residents and their families.

The Long Term Care Ombudsman Program is actively recruiting for volunteers in the Wilson County area. Volunteer applicants must pass a background check and attend a 16-hour, in-house training. The next training session will be held on June 25 and 26, 2012 in Nashville. Those interested have until May 31 to contact the program by calling 615-452-1687 or sending an e-mail to mharrison@mchra.com.